Cancellation and Refund Policy

Thank you for choosing Metawish Ai Pvt. Ltd. We value your business and strive to provide exceptional products and services. Please take a moment to review our Cancellation and Refund Policy.

1. Product/Service Cancellation: Customers can request to cancel their order or service subscription by contacting our customer support team. The cancellation request must include the order or subscription details such as the order number date of purchase and any relevant information.

2. Cancellation Timeframe: The cancellation window may vary depending on the specific product or service. Please refer to the product/service description or agreement for the cancellation period applicable to your purchase.

3. Refund Eligibility: Not all cancellations are eligible for a refund. Refund eligibility is determined on a case-by-case basis considering factors such as the type of product or service the reason for cancellation and adherence to our specific product or service agreement.

Refund Policy:

1. Refund Processing: Once a cancellation request is approved and deemed eligible for a refund we will process the refund within 5 business days. Refunds will be issued using the same payment method used for the original purchase unless otherwise specified.

2. Partial Refunds: In some cases partial refunds may be offered if only a portion of a product or service has been utilized or if specific conditions apply. The decision to provide a partial refund will be made at our discretion.

3. Non-Refundable Products/Services: Some products or services may be explicitly labelled as non-refundable at the time of purchase. Please review the product/service description carefully before making a purchase.

4. Refund Denial: We reserve the right to deny refund requests that do not meet our cancellation and refund policy criteria. If a refund request is denied we will provide a clear explanation of the reasons for denial.

Contact Information:

If you have any questions about our Cancellation and Refund Policy or need to initiate a cancellation request please contact our customer support team at:support@metawish.ai

Changes to the Policy:

We may update our Cancellation and Refund Policy from time to time. Any changes to this policy will be posted on our website and the revised policy will apply to all purchases made after the effective date of the update.
By making a purchase with Metawish AI Pvt. Ltd you agree to abide by the terms and conditions outlined in this Cancellation and Refund Policy.